Terms of Service
Last updated: 2026-07-26
These Terms of Service (the "Terms") set forth the conditions of use of the service "Stand" (the "Service", as defined in Article 2) provided by numoment Inc. ("we", "us", or "our"). By using the Service, you agree to these Terms.
Article 1 (Application)
1. These Terms apply to all aspects of the provision of the Service and to every relationship between us and Users concerning use of the Service. 2. Any conditions concerning use of the Service that we post on the Service form part of these Terms. If the content of such conditions conflicts with these Terms, these Terms prevail unless the conditions expressly provide otherwise.
Article 2 (Definitions)
The terms used in these Terms have the following meanings: - "Service": the real-time sales-meeting support service provided by us under the name "Stand", related websites and desktop applications, and all incidental features. "Stand Roleplay" is not included in the Service. - "User": a person who wishes to use the Service and whose registration as a user of the Service we have accepted pursuant to Article 3. - "Service Agreement": the agreement between us and a User regarding use of the Service, entered into with these Terms as its contractual conditions. - "Intellectual Property Rights": copyrights, patent rights, utility model rights, design rights, trademark rights, and all other intellectual property rights (including the right to acquire such rights or to apply for registration thereof). - "Personal Information": personal information as defined in Article 2, Paragraph 1 of the Act on the Protection of Personal Information of Japan.
Article 3 (Registration)
1. A person who wishes to use the Service may apply for registration by the method we prescribe, and the Service Agreement is formed when we approve the application. 2. The Service is intended to be used by businesses for their business purposes, and Users shall use the Service as, or for the purposes of, a business. A person who registers on behalf of a corporation or other organization represents and warrants that they have due authority to agree to these Terms on behalf of that organization. 3. We may decline to approve an application for registration if we determine that any of the following applies to the applicant, and we are under no obligation to disclose our reasons: - the applicant provided false information in the application; - we reasonably determine, on reasonable grounds, that the application is from a person who has previously violated these Terms or from a related party of such a person; - we determine that the applicant, or a person equivalent thereto, is an organized crime group, a company affiliated with an organized crime group, a corporate racketeer, a person equivalent to any of these, or a member thereof (collectively, "Antisocial Forces"), or is a related party of a corporation or other entity in whose management Antisocial Forces are substantially involved; - we determine that the applicant has any interaction or involvement with Antisocial Forces, such as cooperating in or being involved in the maintenance, operation, or management of Antisocial Forces through funding or otherwise; or - we otherwise reasonably determine, on reasonable grounds, that the registration is inappropriate.
Article 4 (Account Management)
1. Users shall properly manage their account information for the Service (email address, credentials, etc.) at their own responsibility. 2. Users may not transfer, lend, or share their account with any third party under any circumstances. 3. The User to whom an account belongs bears responsibility for damages arising from inadequate management of account information, errors in its use, or use by third parties.
Article 5 (Provision of the Service)
1. The Service is a product intended to support sales meetings using AI. For further details of the Service's content and features, please refer to the pages related to the Service. 2. We may add to, change, or remove the content and features of the Service at any time at our discretion without prior notice. 3. We may provide all or part of the Service free of charge or on a trial basis (beta versions, trials, etc.). With respect to such portions, we may change specifications, erase data, or terminate provision without notice to Users.
Article 6 (Fees)
1. Users shall pay the fees separately prescribed by us for the paid portions of the Service by the method we designate (credit card payment, etc.). 2. Details of fees, billing cycles, cancellation conditions, and the like are set forth separately on the Service's pricing page or elsewhere. 3. If a User delays payment of fees, the User shall pay late-payment charges at an annual rate of 14.6%.
Article 7 (Prohibited Acts)
Users must not engage in any of the following acts in using the Service: - acts that violate, or risk violating, laws and regulations or these Terms; - acts contrary to public order and morals; - acts that infringe the intellectual property rights, portrait rights, privacy, honor, or other rights or interests of us or any third party (including acts that breach confidentiality obligations the User owes to meeting counterparties); - reverse engineering, decompiling, disassembling, or modifying the Service; - extracting, copying, or redistributing the Service's source code, design, or other confidential information; - acts that may interfere with the operation of the Service (excessive requests, unauthorized access, transmission of malware, etc.); - unauthorized access or attempts thereof; - using information obtained through the Service for purposes other than the intended purpose of the Service (including use for the purpose of developing or improving services that compete with the Service); - transferring, lending, or sharing a Service account with a third party, or allowing a third party to use it; or - in addition to the foregoing, any act that we reasonably determine, on reasonable grounds, to be inappropriate as use of the Service.
Article 8 (User Obligations)
1. Users shall comply with the following in using the Service: - understand that proposals, summaries, answers, and other results generated by the AI provided by the Service may contain errors, inaccurate information, or outdated information, and independently verify and exercise judgment before making decisions related to such generated results; - use the Service in a manner that does not violate laws and regulations, the User's internal rules, contracts with customers (including non-disclosure agreements with meeting counterparties), or any other rules applicable in the User's environment (including providing notice to, or obtaining consent from, meeting counterparties or others where required in connection with use of the Service); and - when using services provided by third parties such as Zoom, Microsoft Teams, Google Meet, or Webex in connection with the Service, separately comply with the terms of service and other rules prescribed by those third parties. 2. We bear no responsibility whatsoever for damages arising from a User's violation of the above obligations.
Article 9 (Changes to the Terms)
1. We may change the content of these Terms, the fees for the Service, and other related matters (collectively, the "Terms, etc.") if we determine that there are grounds such as changes in circumstances relevant to the Service, socio-economic conditions, tax systems, laws and regulations, or other circumstances. 2. When changing the Terms, etc., we will inform Users by displaying the amended Terms, etc. on the Service or by notifying Users by a method we prescribe. The amended Terms, etc. apply from the effective date specified at the time of such notice.
Article 10 (Suspension of the Service)
1. We may suspend or interrupt provision of all or part of the Service without prior notice to Users if we determine that any of the following applies: - maintenance, inspection, or updating of systems for the Service; - provision of the Service becomes difficult due to force majeure such as earthquake, lightning, fire, power outage, or other natural disasters; - computers or communication lines are stopped due to an accident; - provision of the Service becomes difficult due to failures, specification changes, or termination of third-party services such as speech recognition, AI language models, web-conference detection, or CRM; or - we otherwise determine that provision of the Service is difficult. 2. We bear no responsibility whatsoever for any disadvantage or damage suffered by Users or third parties due to suspension or interruption of the provision of the Service.
Article 11 (Management of Personal Information)
Recognizing the importance of protecting personal information, we have established the following Privacy Policy. https://yourstand.ai/privacy
Article 12 (Intellectual Property Rights)
1. All intellectual property rights in the software, text, images, designs, trademarks, logos, and all other elements comprising the Service belong to us or to rightful holders. 2. We process information that Users input or obtain through the Service (including sales-meeting audio, transcripts thereof, and AI-generated proposals and summaries) to the extent necessary to provide the Service, to support Users, and to improve and develop the Service and our other products. However, use for the purpose of improving and developing our own or third parties' AI models is limited to information that has been processed into a form in which individuals and specific companies or organizations cannot be identified and that cannot be restored. We will not use unprocessed information for the purpose of training AI models or the like without the User's prior consent. The use of third-party services in connection with the processing of sales-meeting audio and transcript data is as set forth in the Privacy Policy.
Article 13 (Restriction of Use and Termination of Registration)
We may, without prior notice, restrict a User's use of all or part of the Service or terminate the User's registration if the User falls under any of the following: - the User violates any provision of these Terms; - it is found that the registered information contains false facts; - the User fails to perform payment obligations for fees or other amounts; - the User does not respond to communications from us for a certain period; - the Service has not been used for a certain period since its last use; or - we otherwise reasonably determine, on reasonable grounds, that the User's use of the Service is inappropriate.
Article 14 (Cancellation by Users)
1. Users may cancel the Service Agreement at any time with effect for the future. 2. Even if a User cancels the Service Agreement, we are under no obligation to refund fees received up to and including the month of cancellation, and the User is not relieved of the obligation to pay fees that have already accrued.
Article 15 (Disclaimer of Warranties)
1. We make no warranty whatsoever, whether express or implied, regarding the Service's fitness for a particular purpose, merchantability, accuracy, usefulness, completeness, safety, legality, or currency. 2. The Service provides AI-based proposals and support, but the generated results may contain errors, inaccurate information, or outdated information, and we do not warrant them. Users shall independently verify and exercise judgment before relying on them as a basis for decisions, and we bear no responsibility for any consequences arising from the generated results. 3. We do not warrant that the Service will function properly on every OS, web browser, or app version on the devices Users use, nor do we assume any obligation to perform operation verification, improvements, or the like to provide such a warranty. We also do not warrant that no failures will occur in the Service as a result of using the Service outside its recommended or supported environments, or of not applying OS, web browser, or Service version updates. 4. We do not warrant that the Service will be free from interruption, discontinuation, or other failures. 5. We make every effort to ensure that the Service is free of bugs and the like, but the Service is provided as is, and we do not warrant the absence of bugs or defects in the Service.
Article 16 (Disclaimer and Limitation of Liability)
We bear no responsibility whatsoever for any damages incurred by Users in connection with the Service, except in cases of our willful misconduct or gross negligence. Even where we are liable to a User for damages, the amount of compensation is capped at the amount of fees paid by the User to us during the one month immediately preceding the occurrence of the damage (or, in the case of a lump-sum payment, that payment divided by the number of months in the contract term).
Article 17 (Post-Termination Matters)
1. After termination of the Service Agreement, we may delete or anonymize data concerning the User held by us within a reasonable period, except where we have a legal retention obligation or where necessary for our legitimate interests. We bear no responsibility for damages incurred by the User as a result. 2. Management and deletion of data stored in local storage areas on Users' devices shall be carried out at Users' own responsibility. 3. Article 6 (Fees), Article 8 (User Obligations) Paragraph 2, Article 11 (Management of Personal Information), Article 12 (Intellectual Property Rights), Article 15 (Disclaimer of Warranties), Article 16 (Disclaimer and Limitation of Liability), this Article, Article 20 (Severability), Article 21 (Exclusion of Antisocial Forces), and Article 23 (Governing Law and Jurisdiction) survive termination of the Service Agreement.
Article 18 (Notices and Communications)
1. Notices and communications between Users and us shall be made by the method we prescribe. 2. Unless a User submits a change notification in the form we separately prescribe, we will treat the currently registered contact information as valid and send notices and communications to that contact (including email addresses), and, unless otherwise provided in these Terms, such notices and communications are deemed to have reached the User at the time they would normally have arrived.
Article 19 (Assignment of Contractual Status)
1. Users may not assign to any third party, or offer as security, their status under the Service Agreement or their rights or obligations under these Terms without our prior written consent (including by electronic record). 2. If we transfer the business relating to the Service to another company, we may, in connection with that business transfer, assign our status under the Service Agreement, our rights and obligations under these Terms, and information concerning Users to the transferee of the business, and Users hereby consent in advance to such assignment. The business transfer referred to in this paragraph includes company splits and any other cases in which the business is transferred.
Article 20 (Severability)
Even if any provision of these Terms or any part thereof is determined to be invalid or unenforceable under laws and regulations, the remaining provisions of these Terms, and the remainder of any provision determined to be partially invalid or unenforceable, continue in full force and effect.
Article 21 (Exclusion of Antisocial Forces)
1. Users represent and warrant to us each of the following: - that neither the User nor its officers or persons equivalent thereto are Antisocial Forces, that the User is not involved with any corporation or other entity in whose management Antisocial Forces are substantially involved, and that none of the foregoing will apply in the future; - that the User is not involved with Antisocial Forces, such as by providing funds or other benefits or accommodations to them, and is not entering into and performing the Service Agreement by allowing its name to be used by others; and - that during the term of the Service Agreement, the User will not, either itself or through third parties, engage in the following acts: ・threatening speech or behavior toward us, or acts using violence against us; ・acts that obstruct our business or damage our credibility through fraudulent means or the use of force. 2. If a User violates the preceding paragraph, we may immediately terminate the entire Service Agreement without any demand or notice. In such a case, we bear no responsibility to compensate for damages incurred by the User as a result of such termination.
Article 22 (Consultation)
If any objection or doubt arises regarding the interpretation of these Terms, or if any matter not provided for in these Terms arises, we will consult with Users in good faith and seek to resolve the matter amicably.
Article 23 (Governing Law and Jurisdiction)
These Terms and the Service Agreement are governed by the laws of Japan, and the Tokyo District Court has exclusive jurisdiction in the first instance over all disputes arising between Users and us in connection with the Service.
Article 24 (Contact)
For inquiries about these Terms, please contact: numoment Inc. Email: sales@numoment.co.jp