Terms of Service

Last updated: 2026-05-17

These Terms of Service (the "Terms") set forth the conditions of use of the service "Stand" (the "Service") provided by numoment Inc. ("we", "us", or "our"). By using the Service, you (the "User") agree to these Terms.

Article 1 (Application)

These Terms apply to all relationships between the User and us regarding the use of the Service. Individual rules and guidelines we post on the Service also form part of these Terms, and where there is a conflict, the individual rules take precedence.

Article 2 (Definitions)

The terms used in these Terms have the following meanings: - "Service": The Stand real-time sales-meeting AI agent, related websites and desktop application, and all incidental features. - "Service Agreement": The agreement between us and the User regarding use of the Service, with these Terms as its conditions. - "Content": All transcripts, summaries, suggestions, inputs, and any other data acquired or generated through the Service.

Article 3 (Registration)

Prospective users apply for registration by the method we specify, and the Service Agreement comes into effect upon our approval. We may decline registration in any of the following cases, without obligation to disclose reasons: - The applicant has submitted false information - The applicant has previously violated these Terms - We otherwise determine that registration is inappropriate

Article 4 (Account management)

Users are responsible for managing their account credentials (email, authentication details). Accounts may not be transferred, lent, or shared with third parties under any circumstances. We bear no responsibility for damages arising from third-party use of account credentials.

Article 5 (Fees and payment)

Users shall pay the fees we separately define for paid portions of the Service by the methods we designate (such as credit card payment). Details of fees, billing cycles, and cancellation terms are set forth on the pricing page. If a User fails to pay fees on time, late charges of 14.6% per annum apply.

Article 6 (Prohibited acts)

Users may not engage in any of the following: - Acts violating laws or public order and morals - Acts related to criminal conduct - Acts infringing intellectual property, portrait rights, privacy, honor, or other rights of us, other Users, or third parties - Reverse engineering, decompiling, disassembling, or modifying the Service - Extracting, copying, or redistributing source code, design, or other confidential information of the Service - Acts that may interfere with operation of the Service (excessive requests, unauthorized access, malware transmission, etc.) - Attempting unauthorized access - Recording conversations of meeting counterparts in violation of laws without their consent - Using information obtained through the Service for purposes other than the Service's intended purpose - Other acts we determine to be inappropriate

Article 7 (User responsibilities)

In using the Service, the User shall observe the following: - Obtain in advance and at the User's own responsibility any consent required under applicable laws from meeting counterparts and other third parties regarding recording, transcription, transmission to external services (including AI language models), and analysis performed by the Service. - Understand that AI-generated suggestions, summaries, answers, and other outputs of the Service may contain errors, inaccurate, or outdated information, and independently verify and judge such outputs before relying on them for final decisions. - Refrain from using information about third parties obtained through the Service beyond the scope of the consent obtained from those third parties. - Use the Service in a manner that does not violate the User's internal policies, customer contracts, or any other applicable rules in the User's environment. We bear no liability for damages arising from the User's failure to comply with the above.

Article 8 (Suspension of the Service)

We may suspend or interrupt all or part of the Service without prior notice in any of the following cases: - System maintenance or updates - Force majeure events such as earthquake, lightning, fire, power outage, or other natural disasters - Failure of computers or communication lines - Other cases where we determine it difficult to provide the Service We assume no liability for disadvantages or damages incurred by Users or third parties due to suspension of the Service.

Article 9 (Intellectual property)

Copyrights and intellectual property rights of software, text, images, designs, trademarks, logos, and all other elements comprising the Service belong to us or rightful holders. Copyrights of information input or obtained by the User through the Service (including sales-meeting audio, transcripts, and AI-generated suggestions and summaries; collectively, "Content") belong to the User or rightful holders. We process such Content only to the extent necessary to provide the Service and support the User. We will not use the Content to train or fine-tune AI models without the User's prior consent. Third-party services involved in processing meeting audio and transcripts are described in the Privacy Policy.

Article 10 (Restriction of use and deletion of registration)

We may restrict use of all or part of the Service or delete a User's registration without prior notice if the User: - Violates any provision of these Terms - Is found to have submitted false registration information - Fails to pay fees or other obligations - Does not respond to our communications for a certain period - Has not used the Service for a certain period - Is otherwise deemed unsuitable for use of the Service

Article 11 (Disclaimer of warranty and limitation of liability)

We make no warranty, express or implied, as to fitness for a particular purpose, commercial value, accuracy, usefulness, completeness, safety, legality, or up-to-dateness of the Service. The Service provides AI-powered suggestions and support, but its outputs may contain errors, inaccurate, or outdated information, which we do not warrant. The User shall independently verify and judge such outputs before relying on them for final decisions, and we bear no liability for any consequences arising from such outputs. We bear no liability for any damages arising from the Service, except in cases of our willful misconduct or gross negligence. Even if we are liable for damages, the compensation shall not exceed the amount of fees paid by the User to us during the one month immediately preceding the occurrence of damages.

Article 12 (Data handling after termination)

After termination of the Service Agreement, we will delete or anonymize User information held by us within a reasonable period, except where retention is required by law or necessary for our legitimate interests. Management and deletion of data stored in local storage on the User's device is the User's responsibility.

Article 13 (Service changes)

We may change, add to, or discontinue the content of the Service with advance notice to Users, and Users shall accept such changes.

Article 14 (Changes to these Terms)

We may change these Terms at any time without notice to Users when we deem necessary. Users who begin using the Service after changes are deemed to have agreed to the revised Terms.

Article 15 (Notice and contact)

Notices and contact between us and the User shall be made by methods we designate. Unless a change is reported in the manner we separately specify, we may treat the currently registered contact information as valid, and notices shall be deemed delivered at the time of transmission.

Article 16 (Prohibition of assignment)

Users may not assign or pledge as collateral their position under the Service Agreement or any rights or obligations under these Terms to any third party without our prior written consent.

Article 17 (Governing law and jurisdiction)

These Terms shall be governed by the laws of Japan. Any disputes arising in connection with the Service shall be subject to the exclusive jurisdiction of the court having jurisdiction over our head office.

Article 18 (Contact)

For inquiries about these Terms, please contact: numoment Inc. Email: sales@numoment.co.jp